Total Service Plan

Complete website management.

The TSP includes a complete package of website management and update services delivered by a dedicated team with diverse skills and experience. The TSP is a great alternative for organizations considering hiring an in-house resource to manage their website.

Plan Details

Managed Hosting

Hosting of production and staging sites

Setup and maintain integration with Cloudflare GES (WAF+CDN)

Perform 24×7 site monitoring

Setup and manage SSL/TLS certificate

Monitor and manage domains

Disaster Recovery Plan

Software

WP core updates

WP plug-in updates

Up to 24 hours per year toward fixing issues caused by software updates

Custom PDF generator

Premium WP plugins

Gravity Forms Elite^®
Relevanssi Premium^®
Elementor Pro^®
Advanced Custom Fields Pro^®
Yoast Premium^®
aHrefs^® site traffic, keyword monitoring

Compliance (data privacy)

Cookie policy update

Conduct annual compliance review

Maintain cookie preference manager

Consulting

Annual site review and goal setting meeting

Build and maintain recommendations

Security

Perform site penetration testing 2 times each year

Setup and maintain content security headers

Mitigate site attacks

Perform annual audit of site admin accounts and password strength

Training / Documentation

Up to 8 site admin training sessions each year

Create and host up to 10 admin training videos

Keep website’s functional documentation up to date throughout year

Resource Management

Hosting and licensing of Web fonts used on your website(s)

Monitor and maintain premium plug-in licenses

Record and track rights managed media licenses

Design

Create a set of design recommendations (annually)

Up to 12 hours of creative design work for a new landing page

Up to 12 hours of creative design work for a home page revision

Accessibility

Perform annual WCAG compliance review

Provide recommendations for maintaining and improving your WCAG compliance level

Maintain ADA/WCAG 2.1 Level AA compliance

Performance

Quarterly site performance analysis report

Detailed recommendations for performance improvement

Traffic Generation / SEO

Provide an annual SEO audit and list of recommendations for improving site traffic (i.e. increasing number of visitors and/or improving quality of visitors)

Provide an annual site traffic report on up to 10 competitor websites including their ranking keywords

Optimize 10 pages per quarter

Provide quarterly reports on site traffic improvements

Monitor and update Google Business Listings

Monitor and update Bing Business Listings

Build 2 landing pages per year

Reporting / Site Analytics

Setup and maintain Google Analytics, Tag Manager, Search Console

Maintain and integrate list of internal/excepted IP addresses

Create and update custom Google Data Studio reports

Site traffic dashboard
Link and spell check
SEO performance
Social media traffic
Four custom reports

Systems Integration

Monitor and maintain 1 integration with a third party system or data source

Email Authentication

Assist in DMARC set up and integration of SocketLabs for email deliverability

Site Service Plan

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Get the 2022 Plan Brochure

Our downloadable plan brochure (PDF) contains a detailed explanation of what each plan includes.

Get the 2023 Plan Brochure