Total Service Plan

Complete website management.

The TSP includes a complete package of website management and update services delivered by a dedicated team with diverse skills and experience. The TSP is a great alternative for organizations considering hiring an in-house resource to manage their website.

Plan Details

Managed Hosting

Hosting of production and staging sites

Setup and maintain integration with Cloudflare GES (WAF+CDN)

Perform 24×7 site monitoring

Setup and manage SSL/TLS certificate

Monitor and manage domains

Maintain website disaster recovery plan

Software and Software Updates

WP core updates

WP theme and plug-in updates

Up to 24 hours per year toward fixing issues caused by software updates

Web page PDF generator

Premium WP plug-ins

Gravity Forms Elite^®
Relevanssi Premium^®
Elementor Pro^®
Advanced Custom Fields Pro^®
Yoast Premium^®
Filebird Pro^®
aHrefs^® site traffic, keyword monitoring

Data Privacy Compliance

Cookie policy update

Conduct annual compliance review

Maintain cookie preference manager

Maintain cookie classification

Consulting

Annual site review and goal setting meeting

Document and track recommendations

Security

Perform site penetration testing 2 times each year

Setup and maintain content security headers

Mitigate site attacks

Perform annual audit of site admin accounts and password strength

Training / Documentation

Lead 4 site admin training sessions per year

Create and host up to 10 admin training videos

Update site functional documentation throughout the year

Create and maintain website styleguide

Resource Management

Hosting and licensing of Web fonts used on your website(s)

Monitor and maintain premium plug-in licenses

Record and track rights managed media licenses

Audit online reputation

Setup, monitor and maintain company Wikipedia page

Design

Create a set of design recommendations (annually)

Provide up to 12 hours of creative design work for a new landing page

Provide up to 12 hours of creative design work for a home page revision

Accessibility

Perform annual WCAG compliance review

Provide recommendations for maintaining and improving your WCAG compliance level

Performance

Quarterly site performance analysis report

Detailed recommendations for performance improvement

Traffic Generation / SEO

Provide an annual SEO audit and list of recommendations for improving site traffic (i.e. increasing number of visitors and/or improving quality of visitors)

Provide an annual site traffic report on up to 10 competitor websites and their ranking keywords

Optimize 10 pages per quarter

Provide quarterly reports on website traffic

Monitor and update Google Business Listings

Monitor and update Bing Business Listings

Provide 12 hours for landing page development

Reporting / Site Analytics

Setup and maintain Google Analytics, Tag Manager, Search Console

Maintain and integrate list of internal/excepted IP addresses

Create and update custom Looker Studio reports

Site traffic dashboard
Link and spell check
SEO performance
Social media traffic
Four custom reports

Systems Integration

Monitor and maintain 1 integration with a third party system or data source

Email Authentication

Implement website email authentication using SPK, DKIM, and DMARC via integration with SocketLabs for optimal email deliverability.

Site Service Plan

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Get the 2024 Plan Brochure

Our downloadable plan brochure (PDF) contains a detailed explanation of what each plan includes.