Total Service Plan
Complete website management.
The TSP includes a complete package of website management and update services delivered by a dedicated team with diverse skills and experience. The TSP is a great alternative for organizations considering hiring an in-house resource to manage their website.
Plan Details
Managed Hosting
Hosting of production and staging sites
Setup and maintain integration with Cloudflare GES (WAF+CDN)
Perform 24×7 site monitoring
Setup and manage SSL/TLS certificate
Monitor and manage domains
Maintain website disaster recovery plan
Software and Software Updates
WP core updates
WP theme and plug-in updates
Up to 24 hours per year toward fixing issues caused by software updates
Web page PDF generator
Premium WP plug-ins
- Gravity Forms Elite®
- Relevanssi Premium®
- Elementor Pro®
- Advanced Custom Fields Pro®
- Yoast Premium®
- Filebird Pro®
- aHrefs® site traffic, keyword monitoring
Data Privacy Compliance
Cookie policy update
Conduct annual compliance review
Maintain cookie preference manager
Maintain cookie classification
Consulting
Annual site review and goal setting meeting
Document and track recommendations
Security
Perform site penetration testing 2 times each year
Setup and maintain content security headers
Mitigate site attacks
Perform annual audit of site admin accounts and password strength
Training / Documentation
Lead 4 site admin training sessions per year
Create and host up to 10 admin training videos
Update site functional documentation throughout the year
Create and maintain website styleguide
Resource Management
Hosting and licensing of Web fonts used on your website(s)
Monitor and maintain premium plug-in licenses
Record and track rights managed media licenses
Audit online reputation
Setup, monitor and maintain company Wikipedia page
Design
Create a set of design recommendations (annually)
Provide up to 12 hours of creative design work for a new landing page
Provide up to 12 hours of creative design work for a home page revision
Accessibility
Perform annual WCAG compliance review
Provide recommendations for maintaining and improving your WCAG compliance level
Performance
Quarterly site performance analysis report
Detailed recommendations for performance improvement
Traffic Generation / SEO
Provide an annual SEO audit and list of recommendations for improving site traffic (i.e. increasing number of visitors and/or improving quality of visitors)
Provide an annual site traffic report on up to 10 competitor websites and their ranking keywords
Optimize 10 pages per quarter
Provide quarterly reports on website traffic
Monitor and update Google Business Listings
Monitor and update Bing Business Listings
Provide 12 hours for landing page development
Reporting / Site Analytics
Setup and maintain Google Analytics, Tag Manager, Search Console
Maintain and integrate list of internal/excepted IP addresses
Create and update custom Looker Studio reports
- Site traffic dashboard
- Link and spell check
- SEO performance
- Social media traffic
- Four custom reports
Systems Integration
Monitor and maintain 1 integration with a third party system or data source
Email Authentication
Implement website email authentication using SPK, DKIM, and DMARC via integration with SocketLabs for optimal email deliverability.
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Get the 2024 Plan Brochure
Our downloadable plan brochure (PDF) contains a detailed explanation of what each plan includes.